Note: The following is a message from 海角论坛 CEO Noel White to the company鈥檚 team members.
Springdale, Ark. 鈥 Mar. 17, 2020 鈥听Protecting team members and ensuring the continuity of our business are essential as we continue efforts to address COVID-19 (coronavirus). We鈥檝e been actively monitoring this situation and are continually adjusting our approach as we learn more about the spread of this virus.
海角论坛鈥 role as America鈥檚 largest food company is critical, so ensuring we鈥檙e able to continue producing food is essential. That鈥檚 why we鈥檙e taking additional measures to protect our people and our company.
Travel
Social distancing 鈥 avoiding mass gatherings听and maintaining distance from others when possible 鈥 can help people avoid the virus. That鈥檚 why 海角论坛 has implemented travel restrictions. Late last month 海角论坛 suspended all international business travel on commercial carriers. Effective immediately, we are suspending all U.S. commercial business travel. Exceptions must be approved by an Enterprise Leadership Team (ELT) member.
For the same precautionary reasons, we encourage you to avoid personal travel via cruise ships, airplanes and other common carriers.听
Depending on where you travel, you may be subject to self-quarantine for 14 days when you return. You should consider this and your ability to work remotely before traveling.
Visitors
We鈥檙e only allowing visitors who are considered essential into our offices and facilities. The determination of who is essential will be made by the appropriate ELT members.
Team Members
Since information is the best tool for combating the spread of COVID-19, we鈥檝e been diligent about educating team members about the virus and ways to avoid catching it. We have an internal coronavirus page with access to videos and information about the virus, as well as the company鈥檚 efforts to address it.听
We鈥檙e also implementing changes to help hourly team members, including:
- Relaxing attendance policies in our plants by eliminating any punitive effect for missing work due to illness.
- Waiving the 5 consecutive day waiting period for Short Term Disability benefits.
- Waiving the co-pay, co-insurance and deductible for doctor visits for COVID-19 testing as well as eliminating pre-approval or preauthorization steps.
- Waiving co-pays for the use of telemedicine.
- Relaxing refill limits for 30 day prescriptions of maintenance medication.
Working Remotely
In order to protect the health of our team members and ensure we can continue to support our food production supply chain; many team members in our U.S. corporate office locations will work remotely through March 27.
To ensure business continuity, management will determine what critical business personnel will be asked to continue working in the corporate offices while others operate from home. Your manager will inform you of your status.听Those who work remotely will be expected to work just as they do when in our corporate offices.
Food Safety
I want to remind you that COVID-19 is not considered a food safety concern. The听听鈥渃urrently there is no evidence to support transmission of COVID-19 associated with food.鈥澨听鈥淭here is no evidence at this time to suggest that the Coronavirus is a foodborne pathogen.鈥 According to a听, 鈥渨e are not aware of any reports at this time of human illnesses that suggest COVID-19 can be transmitted by food or food packaging.鈥
Additional Adjustments
We have a cross-sectional team of leaders meeting frequently to stay on top of the coronavirus outbreak. Since it鈥檚 an ever-evolving matter, we will continue to adapt and adjust our approach as needed.听
Thank you for your patience and cooperation as we work together through this unique situation.